Order Placed - We’ve received your order and payment information.On the Your Orders page, an order status message displays above each of your items. If you want to view a different order, select View more orders from the drop-down menu on the page. This shows a summary of your most recent order. First, visit online Order Status (opens in new window) and enter your Apple ID and password. Please note that completed orders older than 18 months are not accessible from web order status.It's easy to check the status of your order. If after that time your order is still not listed, you may contact us via e-mail at.If you faxed or mailed your order, please allow 24 hours for your order to be entered into our system. If you placed your order on-line, please allow one hour for it to be available via Order Status. If you do not see your order listed in the order status page do the following: Who can I call if I do not see my order listed in the order status page or need to make changes or discuss my order?įor order status and information, visit the following link: Order Status, or call one of the following phone numbers during the hours of operation. Shipping days are Monday through Friday, excluding bank holidays. The Apple Store delivers Monday through Saturday with Parcel Post. Please allow 9 working days for the delivery. Please note orders less than £235 inc VAT will ship via Parcel Post. The Apple Store delivers Monday through Friday with express service. Shipping time for express service is up to six business days. The Apple Store offers express service. If you have submitted a promotional claim and would like to check its status, please refer to the phone number printed on your claim coupon and call to speak with an Apple representative. Once you have provided this information, Apple can continue processing your order and will provide you with the estimated dates your products will ship from its distribution sites. ![]()
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