Instead of building on each other’s communication, they are engaged in knocking it down. The other problem is that speaker and listener can get into a negative spiral of argument and counter-argument. This means that they often miss critical information simply because it does not fit with their view of the world. Everything is passed through a prism of their own experiences and opinions. The big problem with these listeners is that they are hearing everything from their own point of view. You can spot an evaluative listener, because they will always respond with either agreement or disagreement (or possibly both, in the form of ‘yes, but…’). Evaluative listeningĮvaluative listeners spend all their time evaluating what you are saying, and making judgements about it. John Stoker, an author and communications teachers, has identified seven different types. However, we can also identify some particular categories of ineffective listening. However, there are many, many different ways to listen ineffectively, and a huge number of barriers that may prevent or hinder listening. Our page on Effective Listening provides a model that is generally applicable to most situations. Just like happiness (or happy families), effective listening is fairly easy to describe. Types of Ineffective ListeningĪll happy families are alike every unhappy family is unhappy in its own way. It will help you to learn to listen more effectively, and therefore to improve the quality of your professional and personal life. It also examines some of the barriers and bad habits of listening, enabling you to address and correct them. This page describes types of ineffective listening. This ineffective listening leads to misunderstandings and a breakdown in communication. Instead of giving the speaker our full attention, we may be formulating a reply, or making a judgement about what they are saying, or even being distracted by what we’re going to have for dinner. This means that about three-quarters of spoken communication is lost on the average person. Research shows that we generally only listen with about 25% efficiency. Unfortunately, the sad truth is that most of us overestimate our abilities in this area. In other words, we believe that we hear what someone is saying and are able to take it in and interpret it correctly, before responding appropriately. Most of us would like to think that we are good listeners. Personal and Romantic Relationship Skills.Conflict Resolution and Mediation Skills.Conversation Tips for Getting What You Want.Non-Verbal Communication: Face and Voice.Tips for Effective Interpersonal Communication.
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